Manual: working with the CoinTent paywall on TradingCode.net
The paywall on TradingCode.net is developed by a company called CoinTent. They manage the paywall and provide customer support for a fee, and that allows me to focus on writing content. In this article we look at how their paywall works.
Is your question not answered below? Check out the paywall FAQ or send me a message at [email protected]. CoinTent’s customer support (which helps with things like billing) can be reached at [email protected].
In this article:
- Creating a CoinTent account
- Accessing content behind the paywall
- Managing a CoinTent account
- Where can I get more help?
Creating a CoinTent account
How do I register with CoinTent and subscribe to TradingCode.net?
Because CoinTent manages the paywall and billing, a CoinTent account is needed to read all TradingCode.net articles. To register and subscribe, first click on the big green ‘Subscription Options’ button that’s displayed at the top of each article:
This opens the CoinTent widget showing the different subscription plans. After reading the description, choose one of the plans and select ‘Continue’:
Next we need to create a CoinTent account. That’s possible with a Facebook login or with an email address and choosing a password:
After that we have to provide a payment method, which can be a credit card or a PayPal account (and any credit card and payment method that’s accepted through PayPal). Click on ‘Subscribe’ after providing that information:
When everything validates, we’re presented with a ‘Purchase Successful’ screen:
Here press ‘Continue’ to unlock the content and keep reading. If something went wrong and the article doesn’t unlock, contact CoinTent’s customer support at [email protected]. To speed up troubleshooting, provide them with the email address you tried to register with and any error message that appears.
After registering and starting your subscription successfully, you’ll get a confirming email message from CoinTent that looks like:
Accessing content behind the CoinTent paywall
How do I log in with CoinTent to unlock content?
If you have a CoinTent account and are subscribed (see how do I register and subscribe?), then all TradingCode.net articles are unlocked when you’re logged in. While CoinTent keeps you logged in for convenience, occasionally you’ll need to log in again (for instance, after switching to another device).
To log in, click on the ‘Log in’ link displayed to the right of the ‘Subscription Options’ button that’s shown at the top of each article:
This brings up CoinTent’s ‘Log In’ window. Here you can login with the Facebook or email account you used when registering:
How can I see if I’m currently logged in or not?
The CoinTent widget that’s at the top of every article shows whether you’re logged in or not. When you’re not logged in, you’ll see the ‘Subscription Options’ button alongside the ‘Log in’ link:
When you are logged in, the CoinTent widget won’t appear. Instead, a thank you message appears at the top of each article, like the following:
Managing a CoinTent account
How to access the CoinTent account dashboard?
Managing your CoinTent account is done in the account dashboard (https://cointent.com/u/account). When you’re not logged in with CoinTent.com, you’ll see the following form on that page:
After logging in (or if you’re already logged in), https://cointent.com/u/account brings you to the CoinTent dashboard:
Here in the CoinTent dashboard we can:
- Cancel subscriptions.
- Update the email address and/or password.
- Update payment information.
- Contact CoinTent support.
How do I cancel my subscription?
Cancelling your subscription is done in the CoinTent account dashboard (see how to access the CoinTent dashboard?). There, click on ‘Subscriptions’ in the main menu on the left. That brings you to a page with your active subscriptions.
Besides viewing general subscription information (like the start date and end date of the subscription period), you can also cancel the subscription there. An example of a cancelled subscription is:
If you cancel a subscription, you keep access to TradingCode.net’s articles for the period that you already paid for. When that period ends, the subscription doesn’t renew and you lose access to the articles.
After cancelling a subscription, you’ll receive a confirmation email from CoinTent like the following:
I’ve made a mistake. How do I get a refund?
Refunds are managed by CoinTent Support and issued in full for any charges up to the recent 2 weeks. Please contact them directly at [email protected] to ask for a refund.
How do I change my email address and/or password?
You can change the email address and/or password that you use for accessing content in the CoinTent account dashboard (see how do I access the CoinTent dashboard?).
There in the account management dashboard, click on the ‘Account Settings’ link in the main menu on the left. That brings up a page where you can change the password and/or email address:
How do I update my payment information and details?
Updating your payment information is done in the CoinTent dashboard (see how to access the CoinTent dashboard?). There, click on the ‘Payment Info’ link in the main menu:
That brings up a page with your payment information (credit card or PayPal), and those details can be adjusted with the ‘Change’ button:
How do I contact CoinTent support?
CoinTent’s customer support can help with things like billing, account management, and refunds. There are two ways to contact them.
First, by sending an email to [email protected]. If you contact them with another email address than the one you registered with, let them know which email address you use for your CoinTent account so that they can find your information.
The other way to contact CoinTent support is through the dashboard (see how to access the CoinTent dashboard?). There you can reach out to them with the ‘Support’ link in the header or the button in the footer:
How do I remove my CoinTent account?
Removing your account is currently not possible in the CoinTent account dashboard. Instead, contact CoinTent support directly at [email protected] for help in removing your account. If your account is deleted and you want to become a TradingCode.net subscriber again, you’ll need to register and provide your payment information again.
Where can I get more help?
CoinTent’s friendly customer support can be reached at [email protected], and they can help you with all things related to your account (like billing questions).